IT Support

We are seeking an IT Support Specialist to provide hands-on technical support to end users in a fast-paced environment. This role is ideal for someone with strong troubleshooting skills, excellent customer service, and experience supporting Microsoft technologies.ResponsibilitiesProvide desktop and laptop support for end usersTroubleshoot Windows operating systems and Office 365 issuesSupport hardware, software, printers, and mobile devicesManage user accounts and permissions within Active DirectoryInstall, configure, and deploy workstations and softwareDocument issues and resolutions within the ticketing systemEscalate complex technical issues when necessary